Disclaimer
Effective Date: 08 September 2026 | Last Updated: 08 September 2026
1. General Information
The information provided on clarvodigital.com and through Clarvo Digital's software, applications, services, documentation and other digital content is provided for general informational and business purposes.
We make reasonable efforts to keep the information accurate, useful and up to date. However, we do not guarantee that all information will always be complete, accurate, current or free from errors.
You should independently evaluate whether a particular product or service is suitable for your business requirements before making a purchase.
2. Software Disclaimer
Clarvo Digital provides software products and digital solutions based on the features, specifications and scope applicable to the purchased product or service.
While we make reasonable efforts to maintain the quality and reliability of our software, we do not guarantee that:
- The software will operate continuously without interruption
- The software will always be completely free from bugs or errors
- Every feature will work with every device, browser, operating system or third-party platform
- The software will meet every individual business requirement
- The software will remain compatible with all third-party services indefinitely
- All third-party integrations will remain available
- Software performance will remain unchanged after third-party updates or infrastructure changes
Where a specific warranty or service-level commitment has been provided in writing, that specific agreement will apply.
3. One-Time Software Purchase Disclaimer
Some Clarvo Digital software products are sold on a one-time payment basis.
A one-time payment provides the Customer with the license and usage rights specifically included with the purchased product.
Unless expressly agreed otherwise in writing, a one-time purchase does not include:
- Transfer of source code
- Transfer of copyright
- Transfer of intellectual property ownership
- Unlimited custom development
- Unlimited future feature development
- Unlimited technical support
- Unlimited third-party services
- Unlimited hosting or infrastructure
The applicable product description, quotation, invoice or software agreement will determine what is included with each purchase.
4. White-Label Software Disclaimer
Clarvo Digital may provide certain software products under a White-Label arrangement.
White-label access may allow the Customer to use the software under its own brand, subject to the applicable package and agreement.
White-label access does not, by itself, transfer ownership of the underlying software, source code, software architecture or intellectual property.
Any specific branding, reseller or distribution rights will be governed by the applicable White-Label Agreement or Software License Agreement.
5. Third-Party Services
Certain Clarvo Digital products may rely on third-party services, APIs or infrastructure.
These may include:
- Payment gateways
- WhatsApp and communication APIs
- SMS providers
- Email providers
- Cloud hosting
- Storage services
- Video platforms
- Analytics services
- Authentication services; and
- Other external technology services.
Clarvo Digital does not control the availability, pricing, policies, technical specifications or future development of third-party services.
Changes, restrictions, outages or discontinuation of a third-party service may affect related software functionality.
Such circumstances do not automatically constitute a failure of Clarvo Digital's software or create an automatic right to a refund.
6. Customer Responsibility
Customers are responsible for using Clarvo Digital software appropriately and in accordance with applicable laws.
Customers are also responsible for:
The information they enter into the software;
Content uploaded by them or their users;
Their business activities;
Obtaining required permissions and consents;
Maintaining account security;
Managing their own users and access permissions;
Ensuring lawful use of third-party integrations.
Clarvo Digital is not responsible for unlawful or unauthorised activities carried out by a Customer or its users.
7. Customer Data Disclaimer
Where customers use Clarvo Digital software to collect and manage information about their own users, the Customer is responsible for determining how that information is collected and used.
This may include information relating to:
Students;
Parents;
Employees;
Customers;
Members;
Leads;
Other end users.
The Customer is responsible for providing appropriate privacy notices and obtaining any permissions or consents required under applicable law.
Our handling of information is further described in the Clarvo Digital Privacy Policy.
8. Financial and Business Decisions
Clarvo Digital software may provide reports, dashboards, calculations, analytics or business-related information.
Such information is provided as a software feature and should not automatically be treated as professional financial, legal, accounting, tax or investment advice.
Customers should consult an appropriately qualified professional before making significant financial, legal, tax or investment decisions.
9. AI-Generated or Automated Features
Some Clarvo Digital products may include artificial intelligence or automated functionality.
AI-generated or automated results may occasionally contain:
Errors;
Incomplete information;
Incorrect interpretations;
Inaccurate recommendations;
Unexpected results.
AI or automated output should be reviewed by the Customer before being relied upon for important business, financial, legal, educational or other decisions.
The Customer remains responsible for the final use of AI-generated or automated output.
10. Availability and Downtime
We aim to keep our website and software available and operational.
However, temporary interruptions may occur because of:
- Scheduled maintenance
- Emergency maintenance
- Server or hosting issues
- Internet infrastructure problems
- Cybersecurity incidents
- Third-party service failures
- API changes
- Power or network failures
- Events beyond our reasonable control.
We do not guarantee uninterrupted or error-free availability unless a specific service-level commitment has been agreed in writing.
11. Links to Other Websites
Our website or software may contain links to third-party websites or services.
These links are provided for convenience and do not mean that Clarvo Digital endorses or controls those websites.
We are not responsible for:
- Third-party website content
- Their availability
- Their security
- Their privacy practices
- Their terms and conditions.
Users should review the relevant third-party policies before using those services.
12. Intellectual Property
All Clarvo Digital software, designs, documentation, branding, proprietary technology and other intellectual property remain protected by applicable intellectual property laws.
Unless expressly agreed in writing, purchasing or using our software does not transfer ownership of the underlying intellectual property to the Customer.
For specific ownership and licensing terms, please refer to the applicable Software License Agreement and White-Label Policy.
13. No Guarantee of Business Results
Clarvo Digital provides technology and software solutions.
We do not guarantee that using our software will result in any particular:
- Revenue
- Profit
- Number of customers
- Sales
- Leads
- Admissions
- Business growth
- Cost savings
- Return on investment.
Actual results depend on many factors, including how the software is configured and used and the Customer's own business activities.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Clarvo Digital will not be liable for indirect, incidental, special or consequential losses arising from the use of, or inability to use, our website, software or services.
This may include loss of:
- Revenue
- Profits
- Business opportunities
- Data
- Customers; or
- Business operations.
Nothing in this Disclaimer is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
15. Changes to Services
Clarvo Digital may modify, improve, replace or discontinue particular features or services from time to time.
Changes may be required because of:
- Product improvements
- Security requirements
- Technical limitations
- Third-party API changes
- Changes in law
- Infrastructure changes
- Business decisions.
Where reasonably appropriate, customers may be informed about significant changes affecting their purchased services.
16. Acceptance of Disclaimer
By accessing clarvodigital.com, purchasing our software or using our services, you acknowledge that you have read and understood this Disclaimer.
Your use of Clarvo Digital products and services is also subject to our applicable Terms & Conditions, Privacy Policy, Software License Agreement, White-Label Policy and Refund & Cancellation Policy.
Contact Us
Clarvo Digital (a brand of Sukam Enterprises)
Sukam Enterprises
GSTIN: 10EJPPK6434J1Z1
Email: support@clarvodigital.com
Website: https://clarvodigital.com
Address: OBHAR BRIDGE NH2 AURANGABAD, Bihar, 824102
